Terms of service
General Terms and Conditions
1. AREA OF APPLICATION
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. CONTRACTUAL PARTNER, CONCLUSION OF CONTRACT, CORRECTION POSSIBILITIES
The purchase contract is concluded with Brands of Germany.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
3. CONTRACT LANGUAGE, CONTRACT TEXT SAVING
The language(s) available for the conclusion of the contract: German, English
We save the contract text and send you the order data and our terms and conditions in text form. You can view the text of the contract in our customer login.
4. TERMS OF DELIVERY
In addition to the stated product prices, shipping costs may also apply. More detailed provisions on You can find out the shipping costs in the offers.
In addition, please note that in countries outside the European Union, the respective recipient country may levy customs duties and import sales tax. Please inquire about this before your purchase at the customs authority responsible for you.
These customs duties and taxes are the responsibility of the customer.
Please also note if the import of certain products into your country (e.g. B outside the European Union, products with content of animal origin, such as fish, meat, sausages, etc. ), due to local legislation, we cannot be held responsible in the event of confiscation by local customs authorities. In the run-up to your purchase, it is your responsibility to clarify with the customs authorities responsible for you whether the relevant products may be imported into your country.
We only deliver by mail. Unfortunately, a self collection of the product is not possible.
The following payment methods are generally available in our shop:
When placing the order, enter your credit card details. After your legitimation as the legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.
SEPA direct debit
By placing your order, you give us a SEPA direct debit mandate. We will inform you about the date of the account debit (so-called pre-notification). By submitting the SEPA direct debit mandate, we ask our bank to initiate the payment transaction. The payment transaction will be carried out automatically and your account will be debited. The account will be debited before the goods are shipped. The deadline for advance notice of the date of the account debit (so-called pre-notification period) is days directly after the order.
During the ordering process you will be forwarded to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there. register first, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction.
6. RESERVATION OF TITLE
The goods remain our property until full payment.
7. TRANSPORT DAMAGE
If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or carrier. to be able to assert the transport insurance.
Please note that if you order goods that can be damaged by weather conditions, for example heat, during transport (such as melted chocolate), we accept no liability for this.
8. WARRANTY AND GUARANTEES
Unless otherwise expressly agreed below, the statutory right to liability for defects shall apply.
The following applies to used goods: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortening of deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the case of intentional or grossly negligent Breach of duty and fraudulent intent
• in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
• within the framework of a guarantee promise, if agreed or
• as far as the area of application of the Product Liability Act is open.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the event of intentional or grossly negligent breach of duty
• in the case of promises of guarantee, if agreed, or
• insofar as the area of application of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is based on the limited to the damage foreseeable upon conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
10. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec. Europe. eu/consumers/odr/]. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
GTC created with Trusted Shops [https://legal. trustedshops. com/] Legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch. com].