Terms of service

General Terms and Conditions


1. SCOPE OF APPLICATION

The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.


2) CONTRACTUAL PARTNERS, CONTRACTUAL CONCLUSION, POSSIBILITIES OF CORRECTION

The purchase contract is concluded with Brands of Germany.

By placing the products in the online store, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.


3. contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English

We store the text of the contract and send you the order data and our terms and conditions in text form. You can view the contract text in our customer login.


4. DELIVERY TERMS

In addition to the stated product prices may still be shipping costs. You can find out more about shipping costs in the offers.

In addition, please note that in countries outside the European Union, from the respective recipient country, customs duties and import VAT may be levied, please inquire about this before your purchase, at the customs authority responsible for you.
These customs fees and taxes are to be paid by the customer.

In addition, please note that if the import of certain products into your country (e.g. outside the European Union, products with animal content, such as fish, meat, sausage, etc.) is prohibited due to local legislation, we cannot be held liable in the event of seizure by local customs authorities. It is therefore up to you to clarify with the customs authorities responsible for you in advance of your purchase whether the corresponding products may be imported into your country.

We deliver only in the dispatch way. A self-collection of the goods is unfortunately not possible.


5. PAYMENT

In our store, the following payment methods are generally available:

Credit card
With the submission of the order, you provide your credit card information. After your legitimation as a legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.

SEPA direct debit
By submitting your order, you grant us a SEPA direct debit mandate. We will inform you about the date of the account debit (so-called prenotification). With the submission of the SEPA direct debit mandate, we request our bank to initiate the payment transaction. The payment transaction will be carried out automatically and your account will be debited. The account will be debited before the goods are shipped. The period for advance notice of the date of the account debit (so-called prenotification period) is Directly after the order days.

PayPal Express
In the ordering process you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After submitting the order in the store, we request PayPal to initiate the payment transaction.


6. PROPERTY RESERVATION

The goods remain our property until full payment.


7. TRANSPORT DAMAGE

If goods are delivered with obvious transport damage, please claim such defects as soon as possible to the delivery person and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

Please note that if you order goods that may be damaged by weather conditions, for example heat, during transport (such as melted chocolate), we will not accept any liability for this.


8. WARRANTY AND GUARANTEES

Unless otherwise expressly agreed below, the statutory liability for defects applies.
In the case of used goods, the following applies: if the defect occurs after one year from delivery of the goods, the claims for defects are excluded. Defects occurring within one year from delivery of the goods may be claimed within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortening of the period do not apply to claims based on damage caused by us, our legal representatives or vicarious agents
- in the case of injury to life, limb or health
- in the case of intentional or grossly negligent breach of duty and fraudulent intent
- in the case of breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations)
- in the context of a guarantee promise, insofar as agreed or
- insofar as the scope of application of the Product Liability Act is opened.
Information on any applicable additional guarantees and their exact conditions can be found in each case with the product and on special information pages in the online store.


9. LIABILITY

For claims based on damages caused by us, our legal representatives or agents, we are always liable without limitation
- in case of injury to life, limb or health
- in case of intentional or grossly negligent breach of duty
- in case of warranty promises, if agreed, or
- as far as the scope of application of the Product Liability Act is opened.
In the event of a breach of material contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and compliance with which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.



10. DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/]. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.


T&C created with the Trusted Shops [https://legal.trustedshops.com/] legal text editor in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].