Refund policy

Right of withdrawal

Right of withdrawal / right of return

You have the right to withdraw from this contract within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

To exercise your right of cancellation, you must inform us ( Heike Burmeister, Villastraße 31, 55597 Wöllstein, Germany,, Telephone: 0049 163 6824397) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision, to revoke this contract. You can use the attached sample revocation form, which is not mandatory.

To meet the revocation period, it is sufficient for you to send the communication regarding your exercise of the right of revocation before the revocation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will owe you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you choose another type of delivery as the cheapest standard delivery offered by us) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You have received the goods immediately and in In any case, return or hand over to us at the latest within fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

* Contracts for the supply of goods that can spoil quickly or whose use-by date would quickly expire, for example food and confectionery.

* Contracts for the supply of sealed goods that cannot be used for reasons of health protection or hygiene are suitable for return if their seal has been removed after delivery.

Model cancellation form

(If you want to cancel the contract, please fill out this form and send it back. )

- To Heike Burmeister, Villastraße 31, 55597 Wöllstein, Germany,

- I/we (*) hereby revoke my consent /us (*) concluded Ve Contract for the purchase of the following
goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of/ the consumer(s)

- address of the consumer(s)

- signature of the consumer(s) (only in the case of notification on paper)

- date

(*) Delete what is not applicable.

Revocation instructions created with the Trusted Shops [] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https://].